Return and Refund Policy
At Rahma Islamic Relief, we value your generosity and the trust you place in us to support those in need. Your donations are crucial in helping us achieve our mission of providing relief and aid to vulnerable communities worldwide. Please review our policy regarding donations below.
Donations Policy
- Non-Refundable Donations
Donations made to Rahma Islamic Relief are considered final and non-refundable. As funds are allocated promptly to our relief efforts, we are unable to process refunds once a donation has been received. - Donation Errors
If you believe there has been an error in your donation, such as an incorrect amount or duplicate transaction, please contact us within 14 days of the donation date. We will review the matter and work to resolve it.
Process for Addressing Errors
If you experience a donation-related issue:
- Email us at mail@rahmapk.org with your name, donation amount, transaction ID, and a brief explanation of the issue.
- Our team will investigate the matter and respond within 5–7 business days.
- Approved refunds for errors will be processed within 7–10 business days to the original payment method.
Contact Us
If you have any questions or concerns about your donation, please reach out to us: