At Rahma Islamic Relief, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us. By engaging with our website and services, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Name, email address, phone number, postal address, and payment details.
- Donation Information: Amounts donated, payment methods, and transaction IDs.
- Website Data: IP address, browser type, operating system, and pages visited, collected through cookies and analytics tools.
2. How We Use Your Information
The information we collect is used to:
- Process donations and send receipts.
- Communicate updates about our work, campaigns, and events.
- Respond to inquiries and provide customer support.
- Improve our website, services, and donor experience.
- Ensure compliance with legal obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information. However, we may share your data with trusted third parties in the following circumstances:
- Payment Processing: To process transactions securely.
- Legal Compliance: When required by law or to protect our rights.
- Service Providers: To assist in website hosting, email communication, and analytics.
4. Data Security
We implement robust security measures to protect your information, including encryption, secure servers, and restricted access. However, no online data transmission can be guaranteed 100% secure, and we encourage you to take precautions when sharing information.
5. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand user behavior and improve website performance. You can disable cookies in your browser settings, but some features of the site may be limited.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your information.
- Opt out of receiving marketing communications.
- Request the deletion of your personal data (where applicable).
To exercise these rights, contact us at [support email].
7. Third-Party Links
Our website may include links to third-party websites. Rahma Islamic Relief is not responsible for the privacy practices or content of these sites. We encourage you to review their policies before sharing information.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we recommend reviewing it regularly.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Thank you for trusting Rahma Islamic Relief with your personal information and for supporting our mission to make a difference.